Legal
Privacy Policy
Last updated: October 2025
1. Introduction
This Privacy Policy explains how VIZULAIZ Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit www.vizulaiz.ai or contact us through our website. We are committed to handling your data in a transparent and secure manner, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
VIZULAIZ Ltd
Registered in England and Wales
Registered office: Gravita, Aldgate Tower, 2 Leman St, London, E1 8FA
Email: info@vizulaiz.ai
We are the data controller for the purposes of UK data protection law.
3. Information We Collect
We may collect the following personal information:
- Your name
- Email address
- Company name (if provided)
- Any other details you submit via our contact forms
We may also collect non-identifiable technical data, such as your IP address, browser type, and pages visited, through standard server logs or cookies (see our Cookie Policy for more information).
4. How We Use Your Information
We use your information to:
- Respond to your enquiries
- Provide information or services you request
- Improve our website and services
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
5. Lawful Basis for Processing
We process your personal data on the basis of:
- Consent when you voluntarily provide details via our forms
- Legitimate interest to respond to enquiries and maintain business operations
- Legal obligation when required to comply with applicable law
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by law. When no longer needed, your data will be securely deleted or anonymised.
7. Data Sharing
We may share limited personal data with trusted third parties, including:
- Service providers who support our business operations
- Legal authorities, when required by law
All partners who process your data are bound by confidentiality and data protection obligations consistent with the UK GDPR.
8. International Data Transfers
We are based in the United Kingdom, but we may process or store data in other countries if we work with international clients or service providers. Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:
- Using Standard Contractual Clauses approved by the Information Commissioner’s Office (ICO)
- Ensuring the recipient country provides an adequate level of data protection under UK law
These measures keep your personal information protected wherever it is processed.
9. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise your rights, contact us at info@vizulaiz.ai. If you are unhappy with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
10. Data Security
We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, disclosure, alteration, or destruction.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page.
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact:
VIZULAIZ Ltd
Gravita, Aldgate Tower, 2 Leman St, London, E1 8FA
Email: info@vizulaiz.ai